Trusted IT & Cybersecurity Consultancy

Secure. Modernise.
Scale with confidence.

We help medical logistics and Salesforce partner organisations build resilient, compliant, and future-ready technology infrastructure — powered by AI.

12+
Years of experience
200+
Clients served
99.9%
Uptime delivered
0
Major breaches on our watch

Services built for
complex environments

From HIPAA-compliant logistics infrastructure to multi-cloud Salesforce ecosystems, we provide end-to-end IT consulting that delivers measurable results.

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IT Assessment & Roadmapping

Understand where you are today and chart a clear, prioritised path to where you need to be.

⚙️

IT Modernization

Replace legacy systems with agile, scalable architectures built to support your growth.

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IT Security & Compliance

Achieve and maintain regulatory compliance without compromising operational efficiency.

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Disaster Recovery & Business Continuity

Build the resilience to recover fast and keep critical operations running no matter what.

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IT Strategy & Alignment

Align your technology investments with business objectives for maximum ROI.

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Cybersecurity & Risk

Proactively identify vulnerabilities and protect your organisation from evolving threats.

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Cloud & Modernization

Migrate, optimise, and govern your cloud infrastructure with confidence and cost efficiency.

Built different.
Proven in the field.

We don't just advise — we embed, implement, and stand accountable for outcomes.

  • Sector-specific expertiseDeep knowledge of medical logistics and Salesforce partner environments.
  • AI-augmented deliveryWe use AI tooling to monitor, predict, and respond faster than traditional consultancies.
  • Compliance firstHIPAA, SOC 2, GDPR — we embed compliance into every layer of your infrastructure.
  • Third-party independenceNo vendor bias. Our recommendations serve your business, not a software reseller.
Performance snapshot
Threat detection rate
97%
Compliance pass rate
100%
Avg. recovery time
< 4hrs
Client retention
94%

Ready to secure your infrastructure?

Book a free 30-minute discovery call with one of our senior consultants.

Everything your IT ecosystem needs

Seven specialised service areas, each designed to address the real challenges facing technology-reliant organisations in regulated industries.

📊

IT Assessment & Roadmapping

Understand where you are today and chart a clear path to where you need to be.

⚙️

IT Modernization

Replace legacy systems with agile, scalable architectures built for growth.

🔒

IT Security & Compliance

Achieve and maintain regulatory compliance without sacrificing efficiency.

🛡️

Disaster Recovery & Business Continuity

Build resilience to recover fast and keep critical operations running.

🎯

IT Strategy & Alignment

Align technology investments with business objectives for maximum ROI.

🕵️

Cybersecurity & Risk

Proactively identify vulnerabilities and protect against evolving threats.

☁️

Cloud & Modernization

Migrate, optimise, and govern your cloud with confidence and cost efficiency.

Service

Service Title

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Let's talk about your needs

Get a no-obligation consultation with our team.

The consultants
operators trust.

Black Arrow International was founded on a simple belief: that great IT consulting should be measured by outcomes, not deliverables. We work alongside your teams, not above them.

Our story

Black Arrow International was established by senior IT and cybersecurity practitioners who spent over a decade inside some of the most complex regulated environments in healthcare logistics and enterprise software.

We saw first-hand how generic consulting firms failed to understand the operational nuance of these industries — and we built Black Arrow International to fill that gap.

Today we serve clients across medical logistics, Salesforce partner ecosystems, and adjacent regulated industries, bringing a combination of technical depth, compliance expertise, and AI-augmented delivery that sets us apart.

Our approach

We begin every engagement with a thorough assessment — no assumptions, no pre-packaged solutions. Every roadmap, every architecture, every policy we produce is built from the ground up for your specific environment.

We believe in transparent communication, plain-English reporting, and accountability for results. Our consultants remain engaged through implementation, not just recommendation.

And because the threat landscape never stands still, we pair human expertise with AI-driven monitoring tools that keep your infrastructure protected around the clock.

Senior consultants you can count on.

JR

James Reid

Managing Director & Lead Infrastructure Consultant — 15 years in regulated IT environments.

SP

Sarah Park

Head of Cybersecurity — CISSP certified, specialist in healthcare compliance and SIEM strategy.

MO

Marcus Osei

Cloud & Modernization Lead — AWS and Azure certified, former Salesforce ISV architect.

Let's start a conversation.

Whether you need a quick assessment or a long-term consulting partner, we're ready to help. Reach out and a senior consultant will respond within one business day.

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Emailhello@blackarrowintl.com
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Phone+1 (312) 555-0190
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LocationChicago, IL — serving clients nationwide
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Response timeWithin 1 business day

Send us a message